Frequently Asked Questions

Everything you need to know about shopping at Connie's Fashion Vault.

How long does shipping normally take?

Standard shipping typically takes 3-7 business days within the continental US, while expedited options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' cannot be returned or exchanged.

How do I know which size to order?

Each product page features a detailed size guide. Since we curate pieces from various designers, we recommend checking the specific measurements listed to ensure the perfect fit.

Do you offer international shipping?

Yes, Connie's Fashion Vault ships worldwide! International delivery times and customs fees vary depending on the destination country.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.

Are the items in the 'Vault' authentic?

Absolutely. We pride ourselves on sourcing only 100% authentic designer apparel and accessories, ensuring high-quality standards for every piece in our collection.