Returns & Exchanges

At Connie's Fashion Vault, we want you to love your style. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

  • 3.
    Label and Ship

    Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our vault team inspects your return, we will process your refund or store credit within 5 to 7 business days.